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Customer Agent Pay Bill: 800.766.9133 800.766.9133 More Options

Billing questions?
Call us Mon–Fri, 8a–8p EST


Worried that the United States Postal Service delivery delays mean a late payment? Don’t! Use our online bill pay service to help avoid late payments.

You can either schedule a one-time payment or recurring payments through our easy-to-use Pay your bill option on this page.

And if you have any questions about our bill pay options, be sure to contact a Westfield Customer Care Representative.

Pay Your Bill

online payments

You are now able to pay your bill through our new customer portal –  MyWestfield®. MyWestfield gives you access to view your balance information and pay your bill. While there, you can view your policy list and claims updates, and find FAQs and contacts.

You can register for MyWestfield with information from the following:

  • Your 10-digit Westfield account number or your 7-digit Westfield policy number (these can be found on your bill)
  • Name of your insurance agency
  • Your zip code
  • Your driver’s license

Register for MyWestfield


other ways to pay*

If online payments aren't for you, we have other options:


Making a payment is as simple as getting out your credit or debit card and giving us a ring. Try it today.

Call 800.766.9133

*processing fees may apply


Some people like tradition. We’re here for you. Send a check to:

Westfield Insurance
PO Box 9001566
Louisville, KY 40290-1566


Need to send a payment right away?

Westfield Insurance
6716 Grade Lane,
Building 9, Suite 910
Louisville, KY 40213

questions and comments

Have a billing question? Here's how to reach us:

Hours of Operation:
    Monday - Friday, 8:00 a.m. – 8:00 p.m. EST
Phone Number:
    800.243.0210, option 2

flood insurance payments

There is a separate link and address for that.
Pay online at www.myflood.com

Westfield Insurance Company
Flood Insurance Processing Center
PO Box 731178
Dallas, TX 75373-1178

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